Refund Policy
Last updated: March 26, 2026
Subscriptions
You may cancel your subscription at any time through your account settings or by contacting support. Cancellations take effect at the end of your current billing period — you will not be charged again but will retain access until the period ends. We do not offer prorated refunds for unused subscription time.
Annual & 6-Month Plans
If you purchased an annual or 6-month plan and are unsatisfied within the first 7 days, contact us at support@viralvideohijack.com and we will review your case. Refund decisions after 7 days are at our sole discretion.
Credit Packs
Credit packs are non-refundable. Credits are delivered instantly to your account upon purchase and constitute a completed digital transaction. Unused credits remain in your account indefinitely and do not expire.
Exceptions
We will issue a full refund if: you were charged in error (duplicate charge, technical billing failure), or if the service was completely unavailable for more than 72 consecutive hours during your billing period.
How to Request
Email support@viralvideohijack.com with your account email and order details. We respond within 2 business days.
Contact: support@viralvideohijack.com